In 2009, the Cormack brothers approached NRI for logistics help for a new brand they were starting – Herschel Supply Co.  Lyndon and Jamie Cormack were already familiar with NRI due to NRI’s fulfillment of brands which they were sales reps for in Canada.  They trusted NRI to manage this key element in the success […]

Our team is our greatest asset. We are a learning organization focused on providing our team members with education and career advancement opportunities. Our team’s feedback is key to our success and we seek it daily – always striving to be better.

We recently announced our two newest locations in Easton, Pennsylvania and Toronto, Ontario. The move out east comes after a busy 2020. NRI and clients saw positive activity last year, despite COVID-19, and continue to move forward through 2021 and beyond. We spoke with VP of Sales, Ryan Dale-Johnson, to hear more about NRI’s expansion […]

NRI stands with Indigenous Peoples who lost their loved ones within the Residential School system, as well as all those forced to attend Residential Schools, and their families.  We extend our heartfelt sympathy to all those affected by the recent discovery of unmarked burial sites of 215 former Kamloops Indian Residential School students.   This discovery speaks clearly to the physical conditions and racism that were […]

Aloha Collection started in 2013 with two founders, Rachael and Heather. Their vision is to “build an international ‘Ohana, one bag at a time” with their mission being “to encourage travel, adventure, healthy and active lifestyles, and to Share the ALOHA”. Best of all, they donate 5% of profits to a Hawai’i-based conservation organization. Within […]

The demand for free shipping. Finding freight savings through 3PL. One thing consumers have clearly communicated is that they do not like paying for shipping.  RetailMeNot surveyed consumers and found that 82 percent prefer free shipping over a fast shipping option with a fee.  Whether you are managing your own fulfillment or using a 3PL, […]

Recently we wrote about the reasons you may need a 3PL. You’re busy running a business and perhaps operations are the last thing on your mind. But most likely, financials are always at the top of your mind. We thought that writing about the financial benefits of partnering with a 3PL deserved its own spot […]

Shipping and delivery times are often hard to predict, particularly given the increase in carrier congestion as of late. Customers have become accustomed to receiving their packages almost instantly (thanks to a certain online retail giant) and it’s no surprise that they grow impatient when waiting for their delivery. In 2016, customers expected to receive […]

At NRI, we view our clients as partners. We seek to partner with brands who seek a high level of touch and expertise, hold people and integrity close to their hearts, and approach business partnerships respectfully with an expectation on quality and success.

Investing in Our People and Operations One of our core values at NRI is “Relationships Are Worth Investing In”. Whether it be our clients or our team members, we believe that everyone has potential to be great, and we embrace the opportunity to nurture relationships and help bring out the greatness. NRI has familial approach […]

Relationships are worth investing in NRI’s approach to business is one that continues to set us apart, and that approach begins with how strongly we value relationships. We believe that investing in and having fair, quality relationships with those we interact with is always the right path. Our Purpose states that We are a Key […]

Contributing to and Sharing in Prosperity Our next core value is Contributing to and Sharing in Prosperity.  We are an organization built on transparency so that everyone has a chance to succeed, and to contribute to that success.  Our belief that ‘the whole is greater than the sum of the parts’ keeps us driving as […]

Fairness in all relationships We take our value, Fairness in All Relationships seriously. We believe we must be fair to not only our team members, but our partners, retailers, community members, suppliers, vendors, and anyone we work with. We believe everyone plays a part in fairness. We need to be responsive when a mistake or […]

As a 3PL, we provide scalable solutions and complex logistics. It’s in our nature to be prepared for the holiday season.

Leading Lady, Deisy Deisy started at NRI in 2012 as a warehouse receiving clerk. After working hard and showing her care for our clients, she moved into a role managing client accounts and eventually becoming the leader of our Los Angeles Client Services team. Learn more about NRI and our culture here.  

Leading Lady, Amanda Amanda is our Canadian Accounts Services Manager based in Kamloops, BC. She works with both internal and external teams to ensure a smooth integration of new partners, and is key front-line support for all our clients. Amanda strives to provide the ultimate client experience with a focus on partnership, solutions and fairness. […]

Leading Lady, Avelyn Avelyn was one of NRI USA’s first employees.  After leaving for a short stint at another company, she returned to NRI where she continues to be a key asset in our success.  She has held a number of roles, most recently as Systems Project Manager.  Avelyn leads the systems integration process, helping our […]

Have You Taken Advantage of Duty Free Ecomm? Section 321 is the statute that describes de minimis. De minimis is the retail value below which articles can be admitted into the country free of duty and of any tax imposed on or by reason of importation.  The U.S. Customs and Border Protection states that the […]

As we are all just getting used to the COVID-19 pandemic and all the challenges it has brought us, the holidays have snuck into our lives. As a logistics company, we want to remind everyone that preparing for the holidays starts now! What can you do to prepare? Forecasting – forecasting is critical in successful […]

COVID-19 Health and Safety Update

NRI Makes Organizational Moves

COVID-19 // March 31 Update